Last Revised: February 1st, 2025
LoyalJam, (“LoyalJam,” “we,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect information when you use our services, including our website www.loyaljam.com, our platform, and any associated features or products (collectively, the “Services”).
1. Information We Collect
Information You Provide Directly:
We may collect personal information when you create an account, contact our support team, subscribe to communications, or participate in promotions or offers. This may include your name, email address, username, and any other information you voluntarily submit.
Information We Collect Automatically:
When you use our Services, we collect basic tracking information through cookies, pixels, and other technologies. This may include your IP address, browser type and device, referring or exit pages, and activity on the platform such as pages visited and links clicked. We use tools like Google Analytics and Facebook Pixel to analyze usage and improve the user experience.
2. How We Use Your Information
We may use your information to operate and improve our Services, customize your experience including displaying third-party offers, communicate with you including sending promotional emails, analyze usage trends, prevent fraud, enforce our Terms of Use, and comply with legal obligations.
3. Sharing Your Information
We may share your information with service providers and partners who support our operations, advertising and analytics platforms such as Google and Meta, business partners offering third-party offers, and legal authorities if required by law or to protect our rights. In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity. We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data for analytics, personalization, and advertising. You can manage your cookie preferences through your browser settings.
5. Your Choices
You can unsubscribe from promotional emails by clicking the unsubscribe link in the email or by contacting us at
[email protected]. You can disable cookies through your browser settings. You may request deletion of your account by contacting us at
[email protected].
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we take steps to secure your data, no system is completely secure.
7. International Data Transfers
We may transfer and store your data in the United States, the European Union, or other jurisdictions using trusted cloud providers. By using our Services, you consent to this transfer and storage.
8. GDPR (EEA/UK) Users – Your Rights
If you are located in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, or object to the processing of your personal information. You also have the right to request data portability and to withdraw your consent at any time. To exercise your rights, contact us at
[email protected].
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on our website or contacting you directly. Please review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
LoyalJam,
Email:
[email protected]